erik, we are frustrated

your problem

That's what I'm telling you, you're my problem.

Maybe you don't understand because I'm using things like... words and punctuation, so let me try again:

ur're my Prblm

n uMI prblm mn

The bunny needs to get proper shroom education. 

The bunny's ignorance isn't feigned.  He is rather proud of his natural cluelessness. 

Ikr that's a little harsh.......my only prblm is the virus and that's a good prblm not a person prblm 

even tho no one asked sowwie 

if you had followed this at all, you would know that i am playing live games elsewhere due to bots shutting me out of games-and staff not responding to my questions about it.

another telling thing is what happened after i decided i wouldn't ante up to extend my paid membership. i received two messages asking why. well, i copied this topic as well as giving a short explanation. 

as with all other issues-no response.

except messages from the site asking me to pay again. excuse you?

     Al.....for weeks, & months you've been asking Erik to come here & explain.  Check post 5......I think you're gonna get an honest explanation that nobody is gonna like....           https://www.chess.com/forum/view/general/gift-from-chess-com?newCommentCount=3&page=1

it's  a cheap shot claiming i have an agenda and my mind is made up. if i do have an 'agenda' it is simply seeking answers. much earlier in this topic erik wrote there were good ideas. since then he has abandoned this topic. 

explaining oneself does not cost money. 

An example of an agenda that is intentionally designed to prevent seeking answers:   "yep, this is to the owner. so that he might get an idea of how some things here piss us off."

how else would he know, daniel? most everyone else here kisses a$$.

and, there was never the intent (or lack thereof) you describe. i pm'd erik a number of times about this.

It costs time and it certainly costs emotional energy, and in a context where anything you say is only going to lead to further criticism, I'm not surprised when someone finds other things on their probably extensive to-do list more urgent and/or higher priority. Particularly since they're probably working on some capacity issues given the number of people who are in self-isolation and turning to online gaming platforms.

caedrel, the issues presented in this topic were way before isolation.

and, you assume that explanations would lead to more criticism. you also assume there are priorities more urgent than, for example, members getting shut out of chess games. on a chess site.

My assumptions are founded on everything I've seen you post over an extended period of time, so I'm comfortable that they're accurate

And the point about isolation is merely that erik would have even less time & inclination at the moment to respond to this discussion post

yet he had the time to respond to free memberships and chide me in rjc's link...

   Al.....I didn't mean anything by that. This "laying off" came as quite a surprise to me. I don't think its something that should be passed around the site, but it does explain that he has bigger issues on his mind. A lot of small businesses are closing......correction.....scaling back.

sure ron. as i wrote, this topic started well before any isolation. and, the layoff remark by him was strictly in response to giving everyone free memberships. i think you might be interpreting his post thinking he is currently forced to get rid of people (though, i'm sure he'd like to get rid of me some times).

   He can't be happy with Bitcoin.....that's been falling faster than the Dow Jones.