Reach out to Support and they may be able to get you some official assistance. Chess.com CEO Erik Allebest has also given a number of interviews to business consulting podcasts in the last 6-12 months that would also be interesting for this - see https://www.chess.com/forum/view/general-chess-discussion/erik-allebest-interview-on-scaling-to-100m-revenue-150m-members-and-700-people-99989457
I am currently researching about chess.com and the popularity of online chess.
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Dear Chess Players;
I am currently researching about chess.com and the popularity of online chess.
My passion for chess started of age of 7,and till this day,it is still one of my interests.However,today,I need some information about how did online chees went absolutely crazy.I know about Queens Gambit,streamers,events,tournaments,social media stuff,scandals,collabs with Duolingo and Supercell,chess AI's and some more of a regional stuff but I want to make sure I dont miss anything.Also,my study will probably cover how did chess.com gained competitive advantage over lichess.org.But that is my part.I checked official chessCOM blog to.But I would really appreciate it if you could help me uncover more data.It will be more of a business perspective.
I checked the browser for every chart I could find,but most of them(CAUTİON:Most of them,not all of them) contained more local and limited data.
Is there any way to access chess.com and lichess.org user data more precisely;if possible,official data.Or am I just surfing wrong in net and missed the perfect website for me?*insert nervous face here*
Thank you if you read all of that lol