Hmm. It sounds like you joined a tournament and then tried to create another game, while you were still in the tournament. Once you join a live tournament, you have to wait for the games to start
I have something very important to say about sportsmanship restrictions
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Chess.com, why cannot you make up your mind??
I just joined a tournament and it said cannot create a challenge because you are currently playing. Where is the game???
And then I got a Sportsmanship Policy Ban, which disables me from joining a tournament or playing Bughouse.
What.