keeps disconnecting

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tyke2112

Hi Everyone

The past two occasions I have played games on the site I keep geeting a message saying disconnecting and then reconnecting every 10 secongs or so. I have no problems on any other internet sites and so assume at my end everything is fine. As anyone else had this problem.I hoped it was just a glitch but today as soon I tried to play a game it happened again.

bsdcert

I have the same problem during these 2 weeks. It keeps reconnecting every 15 sec. Sometimes the app closed and i can't resume and lost the game.

NimzoRoy

Try describing your OS, browser, ISP and what device you're using (PC, MAC, iPad, whatever) The problem might be on your end even though it only occurs here. My blog might help fix it, if not contact the staff directly via Help & Support if the problem persists 

http://www.chess.com/blog/NimzoRoy/diagnosing-and-fixing-internet-problems?_domain=old_blog_host&_parent=old_frontend_blog_view