New Site Design Feedback

  • #721

    792

  • #722

    Good grief - stopped playing online chess as couldn't find anything in new layout, just thought I would play a live game and happily doing so about 5 minutes into the game another game starts wiping out the one I am playing - not as if a tournament game or anything just appeared to be a random challenge - this site has really gone down hill - why oh why do programmers think they have to always change things.

  • #723

    There is unfortunately (I believe) serious detriment to the ease-of-use/functionality of the site now ? Not against the new-features at all but many of them should changed to selectable-options this would ease navigation-troubles.

    An added benefit to doing this would be that statistics could be gathered on what is popular & what is not.

  • #724

    Thanks guys! I`m able to find stuff much better.

  • #725

    FREE vs. PREMIUM ACCESS:

    Platinum/Diamond Members have unlimited access to Chess.com Mobile Chess and can play as frequently as they want. Gold Members get up to 25 moves per day. Basic Members can view games, but can only make 3 moves per day.

    This I beleve is a ploy to force mobile phone users to pay and not necessarily fair.

  • #726

    I think there's a bug on the account privacy page. There used to be a box which you could tick if you didn't want to receive friend requests, but now there are two boxes about people being able to view your friends list instead.

  • #727
    SusanG wrote:

    I think there's a bug on the account privacy page. There used to be a box which you could tick if you didn't want to receive friend requests, but now there are two boxes about people being able to view your friends list instead.

    That section  is a mess Susan.. I sent in a ticket this morning to say I am receiving messages from people who said they can't send me friend requests, they aren't going through. I saw no box to check in 'Privacy; to turn on or off receiving friend requests. Staff's reply was I need to check the first box that is under INVITES. The first box is 'Friends can view my friends'. Which is something completely different to accepting friend requests. So I checked the box for 'friends can view friends'  and sure enough I started receiving friend requests again. No logic in it, but there you go, that's what you need to do. 

    But I was happy staff replied the same day and the problem was resolved, sort of. Resolved from my end for that particular issue, but not resolved at their end for having it right for all members. 

  • #728

    SusanG wrote:

    I think there's a bug on the account privacy page. There used to be a box which you could tick if you didn't want to receive friend requests, but now there are two boxes about people being able to view your friends list instead.

    Agreed. The checkbox is mis-labelled. It's meant to determine whether or not you allow people to send you Friend requests. We'll fix!

  • #729

    I think the new chess.com design looks great and works very well.

  • #730
    chess_kebabs wrote:
    SusanG wrote:

    I think there's a bug on the account privacy page. There used to be a box which you could tick if you didn't want to receive friend requests, but now there are two boxes about people being able to view your friends list instead.

    That section  is a mess Susan.. I sent in a ticket this morning to say I am receiving messages from people who said they can't send me friend requests, they aren't going through. I saw no box to check in 'Privacy; to turn on or off receiving friend requests. Staff's reply was I need to check the first box that is under INVITES. The first box is 'Friends can view my friends'. Which is something completely different to accepting friend requests. So I checked the box for 'friends can view friends'  and sure enough I started receiving friend requests again. No logic in it, but there you go, that's what you need to do. 

    But I was happy staff replied the same day and the problem was resolved, sort of. Resolved from my end for that particular issue, but not resolved at their end for having it right for all members. 

    Thanks chess kebabs :)

  • #731
    DeepGreene wrote:

    SusanG wrote:

    I think there's a bug on the account privacy page. There used to be a box which you could tick if you didn't want to receive friend requests, but now there are two boxes about people being able to view your friends list instead.

     

    Agreed. The checkbox is mis-labelled. It's meant to determine whether or not you allow people to send you Friend requests. We'll fix!

    Thanks for getting it fixed DeepGreene!

  • #732

    What's happening with the additional feature to hide your friends list Michael, is that far away? 

  • #733
    chess_kebabs wrote:

    What's happening with the additional feature to hide your friends list Michael, is that far away? 

    It could be as early as tonight! That's the plan anyway.

  • #734
    DeepGreene wrote:
    chess_kebabs wrote:

    What's happening with the additional feature to hide your friends list Michael, is that far away? 

    It could be as early as tonight! That's the plan anyway.

    Yay! Party will be at my house.. you're invited Michael! 

  • #735

    In fact I will make you the guest of honour! lol

    and Erik of course too. :D

  • #736

    Michael, are you aware of the bug where MESSAGES sent and received are only showing page 1? If you click on an earlier page it doesn't come up. Hope this gets fixed soon as I often need to copy and paste from past messages.  :)

  • #737

    I've sent in two tickets about that very same problem. The first one seems to have been ignored. That's how I use it, too.

  • #738

    Ok Gerry. I hadn't sent in a ticket for it yet. No need to if you have done so.  Hopefully the software gurus can fix this bug soon, I rely on it a lot when adminning.

  • #739

    lol Joseph.. 

  • #740

    Yes, the message issue will shortly be fixed too. :)

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