Puzzle Leagues does not appear on PC

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Avatar of yhruvok

Hello,

I recently received an update on my phone introducing the Puzzle Leagues, similar to the standard Leagues, but I can't seem to find this feature on my PC browser. It looks like it's only available on my phone. Does anyone know how to access Puzzle Leagues from a PC?

Additionally, since subscribing to a Chess.com plan, I’ve lost access to the puzzle game mode. Could someone explain why this is happening or how to resolve it?



Avatar of Martin_Stahl
yhruvok wrote:

Hello,

I recently received an update on my phone introducing the Puzzle Leagues, similar to the standard Leagues, but I can't seem to find this feature on my PC browser. It looks like it's only available on my phone. Does anyone know how to access Puzzle Leagues from a PC?

Additionally, since subscribing to a Chess.com plan, I’ve lost access to the puzzle game mode. Could someone explain why this is happening or how to resolve it?

That feature isn't available on web yet

Avatar of yhruvok

Thank you, but also, that still doesn't explain why I no longer have access to the Puzzle Leagues feature on my phone since I subscribed to a chesscom plan. Could there be another reason for this issue?

Avatar of Martin_Stahl

If you're on iOS I think it had been temporarily turned off or decreased to a lower number of members.

Though you might try logging out and back in.

Avatar of yhruvok

I see, funny timing nonetheless. I hope it will be back soon then. However, it might be something else because, honestly, I had access to it right up until the moment I subscribed. As soon as I got the subscription, the feature disappeared from my app.

Avatar of Martin_Stahl

I asked about it and staff are checking to see what might have happened. Those that had it should have kept it but it will likely be available to all iOS members soon.

Avatar of Martin_Stahl

Did you try logging out and back in? Either way it should be fixed for you soon.

Avatar of yhruvok

Yes I did, but no change still no sign of the Puzzle League

Avatar of Martin_Stahl

Found out a new version of the iOS app (4.7.1) will be out this week and the feature will be available to everyone then

Avatar of yhruvok

Ok, it's back since I made the 4.7.1 update, thank you Martin draw

Avatar of AlexFox25

how do you get it

Avatar of Martin_Stahl
AlexFox25 wrote:

how do you get it

It's currently in beta and a subset of other web users