Yes thank you for your feedback/suggestions. We are continually working to improve the Live Chess. Eventually we will get there. 
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Mute button, Help channel with staff in it and people wanting to know answer.
Stat command to see win lost draw in chat window examp : /finger or /ratings
maybe just fun local tournament channel with bot or manual user tourneys
and fix up the interface and maybe few more additions to it like emoticons if enabled, or even better a downloadable interface and not java :)
by the waY love the site
pat