System Bug

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Avatar of MADHUSHIV
I was playing with one opponent Sunikaweb but that player didn’t moved his/ her piece at all after three moves. I waited for long and the system announced Sunikaweb as a winner and deducted points from my side.
Avatar of Martin_Stahl
Tryitman wrote:
I was playing with one opponent Sunikaweb but that player didn’t moved his/ her piece at all after three moves. I waited for long and the system announced Sunikaweb as a winner and deducted points from my side.

What you're describing is a disconnect.

https://support.chess.com/en/articles/8584209-how-do-i-fix-my-disconnect-lag-issues

https://support.chess.com/en/articles/8652402-how-can-i-optimize-my-online-chess-performance

Avatar of sokoban
How can you “didn’t moved his/ her piece at all after three moves”. Contradictio in terminis.
Avatar of Goombagirl
Hopefully they fix the issue soon!
Avatar of sokoban
If it was 2 or 4 moves, it could have been right.