Tournament is not advancing

Sort:
Avatar of the_chesstination

Hi Guys

Question, why is this tournament not advancing to the next round? All the games are done:

 

https://www.chess.com/tournament/small-beginners-tournament-epic-animated-awards-3

 

I created this tournament, do I need to do something manually to get it working?

Because I checked 'automatically advance round when the games are finished' when I created it.

 

Any suggestions why it's stuck and won't advance?

Avatar of Taurusmale67

 I see the tournament has now advanced.  There is a small pause while the server works out any pairings.  Should you get the same problem in future just fill out a ticket (link at bottom) so the tech team can check nothing is wrong with the server.

https://support.chess.com/customer/portal/emails/new

Avatar of the_chesstination

Oh cool, thank you! I NEVER check my tournaments, i must have hit that window where the pause is, coincidentally.

 

Thank you very much for your help.

Avatar of Guest5732208117
Please Sign Up to comment.

If you need help, please contact our Help and Support team.