Trophies have a a glitch

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Avatar of Master_Kaina
jon wrote:

Hey all, I believe we have fixed the trophies issue.

Can you guys check and let us know if you see any issues?

Thanks! And Sorry!

tx jon but looks like me & chicky's avatar pix r still messed up Undecided

Avatar of jon

Yes we just realized that. Did you guys just change your images? We have identified the issue and are deploying a fix.

Avatar of CaptainPike

jon, you probably already know, but the "mini avatars" on the "team match" and "tournament" pages are not showing up.

Avatar of Master_Kaina
jon wrote:

Yes we just realized that. Did you guys just change your images? We have identified the issue and are deploying a fix.

cool thanx .. i wuz offline4about a week & came bak yesterday & it wouldn't let me do it then i made that ticket4it .. i'v seen this prob w/other members in the past tho .. glad u'all r on it!

Avatar of jon

Ok Master_Kaina, can you try and upload your avatar again?

Avatar of Chicky_Chicky

Yaaaaaayy!!!! jon  STAFF   You guys here are sooo  Awesome!!!! 



Thank you for your speedy response and great work!!! 
 

Avatar of CaptainPike

Lol, whow, you guys must sure be doing a real overhaul!

No complaints here, honestly, just passing on information.


Okay, custom trophies are being replaced by standard trophies:

 

My Custom Trophies are gone!

 


 

  • 10 hours ago · Quote · #1

    Chris1966

    Hi chess.com support team,

    after month of hard work, I won two tournament trophies - customized trophies. Unfortunately the customizing vanished today; in my showcase there are two standard trophies now. :-( Can I please have back my customized trophies?

    Thanks in advance

    Chris


And, avatars/group avatars in "Tournaments" pages and "team match" pages aren't showing up either.


(You guys aren't getting much sleep, are you?)

Avatar of Master_Kaina
jon wrote:

Ok Master_Kaina, can you try and upload your avatar again?

it's all g now & i c chicky's worx2 .. tx jon! Cool

Avatar of jon

Hi CaptainPike..

Custom Trophies = We will look into that issue.

Avatars/group avatars in "Tournaments" pages and "team match" pages aren't showing up either. = I believe we have fixed this. Can you confirm?

Lol, whow, you guys must sure be doing a real overhaul!

Hehe, yeah we moved all of our images to S3 :) Thanks for letting us know about all of the issues!

Avatar of Chicky_Chicky

I am able to see everything jon   after re -loading my avatar ...However  when i click my home page I, I do not always see all my teams on the left side of my screen like I am used to ...


 I have to refresh my page ore inrease the magnification to 125 in order to see my teams ... ..Other team members  in NINJA  EMPIRE  are e mailing me and telling me that they have these same problems. 

Avatar of jon

Can you show me a screen shot Chicky?

Avatar of Chicky_Chicky

Sure jon , here is the link and i will also show you a screenshot 
Link: http://www.chess.com/home/ 

Avatar of Chicky_Chicky

You will notice that the teams that I am  part are not visible on the left side ...I have to refresh my page or increase the magnitude  in order to see my teams on the left hand side  

Avatar of Chicky_Chicky

You will notice that the teams that I am  part are not visible on the left side ...I have to refresh my page or increase the magnitude  in order to see my teams on the left hand side 

Avatar of CaptainPike

Hello, Jon.

Here is a screen shot about the mini logos:

Avatar of CaptainPike

Avatar of CaptainPike

Avatar of jon

Ok thanks for your updates!

Avatar of CaptainPike

Thanks for your hard work, Jon! And thanks for listening to us!

Avatar of Chicky_Chicky

Everything is fixed !   Love the staff here at Chess.com !    You are awesome!