unnecessary points deduction

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Dan45132

i got disconnected from games and i lost 200 points in past n now,adays I'm getting opponents whose actions are not shown to me and in the end i am the one at losing side,with deducted points plus warning of not making my opponents wait unnecessarily. why the hell i would do that. Look into this matter i'm losing my points for no match.

baddogno

This might help:

https://support.chess.com/customer/portal/articles/1444918-my-internet-connection-is-fine---why-am-i-getting-disconnects-