If someone is abusive, you can report them by using the "Report" button on their profile:
Alternatively, you can use this link: https://support.chess.com/customer/portal/emails/new
Or select Report Abuse under the Help menu.
Chess.com takes abuse seriously. However, given the number of members, it's simply not possible to have staff and moderators everywhere. So some things can only be addressed if they're reported.
i'm not too bright but are you telling us all to report nakamura? but why? the dude doesn't even talk to me. oh wait ...
pay them
no, pay the bunny.