♟️CHESS.COM FEEDBACK: What one thing would you change?
I would change the Ai censorship. Not because i use expletives, but because its unthinking and inaccurate and knows nothing of context and nuance.
In a private club I attempted to post an article from a British media outlet which contained the term r*pe. Not ripe, not rope, but with an "a". It was an article highlighting that some may be putting ideology above lived experience.
I can look the term up on Wikipedia, the Cambridge dictionary, its well defined and readily understood and supported by many charitable organisations who offer help, advice and counselling.
I cannot use it on chess dot com, because Ai understands nothing about context and nuance.
Perhaps the AI censor is a Puritan preacher wielding an impressive bar of carbolic soap ready to wash your mouth out with its gelid tentacles of draconian algorithms in order to sterilise each and every utterance regardless of context and completely devoid of nuance. Either way its no progress at all and falls far short of human judgement.
Whoever thought it was a good idea should engage is some serious self reflection. We are not machines, we do not think like machines and yet we are being subjected to machine like censorship. Its pathetic in the original sense of the word. Please stop and try to treat people like sentient beings with a mind and their own volition.
I realise that this text will change nothing and will probably be censored or expunged, but you asked the question, what would you change and I gave the answer, unthinking censorship.
It would be nice if you could make a group chat in dms.
and also make a little bubble so u could see if they read it or not.
The filter is necessary even though false flags will occur because the alternative, little or no censorship, at best censorship that doesn't happen for hours or days, is worse.
I've been auto-muted four times, but I understand that chess.com does not have unlimited resources. You contact support. The mute is lifted.
The filter is necessary even though false flags will occur because the alternative, little or no censorship, at best censorship that doesn't happen for hours or days, is worse.
I've been auto-muted four times, but I understand that chess.com does not have unlimited resources. You contact support. The mute is lifted.
I don't know if I agree, Ive been subject to many insults and understand that they are not a reflection of me but of the one who issued them.
Its easy to find a way around the censorship and false flag or not, its unthinking and lacks context and nuance. Is it better than no censorship, I don't think so, then again, I'm not easily offended. In fact you can call me anything you like, I probably wouldn't deny it.
No censorship would make the site unusable for many, however thick skinned you or I might be. That's why it's better to just put up with the occasional false flag. No one is prevented from using the forums and the inconvenience is minor.
I would like to see a full time or even part time community manager for the forums that actively sets the tone for posting. Not a mod. A professional with a degree in communications and/or organizational development who has a background in community management.
There used to be Kohai, then BatGirl, then...nothing but a big void followed by oceans of spammy threads.
Neither of those people had either of those qualifications.
I'd like to see more filter options on game seeks. At the moment, it's super limited to just:
- Game Type (standard or a variant)
- Time control
- Rating range
If you just added:
- Mimimum membership level (basic, gold, platinum, diamond), or
- Minimum age of account in days / months / years, or
- Minimum number of games played
Obviously using those filters would mean it takes longer to find a game, but it would only be used by those people who believe those things would help screen out cheaters and I'm pretty sure they'd feel that it was worth it.
I would like to see a feature where after a user registers a new account, an overlay shows on the screen showing users the basics of how to use the website, like an onboarding tool on how they can report content and contact support for help if they need it. Too many times i've seen people asking where the support tool is. It could even be in the welcome email, if it isn't already
Giving back those deleted achievements (it is impossible i guess, but at least dont delete more achievements)
I would love a social feature where everyone can share their chess games when they made a really good move or a terrible blunder and people can vote on it. then you can have a most liked/best move & game of the day/week/month filter and award achievements/diamond for the top submissions. It would be cool to see other peoples best games but it's hard to know which ones are good because there's so many of them!
At the moment the only options are a url link that you can share with friends and on discord/forums but an actual dedicated page on the website with a comment section for each game would be so epic
The filter is necessary even though false flags will occur because the alternative, little or no censorship, at best censorship that doesn't happen for hours or days, is worse.
I've been auto-muted four times, but I understand that chess.com does not have unlimited resources. You contact support. The mute is lifted.
No, automated should be trashed. What about people that can't even say THEIR OWN NAME?????
Mr Chaney
Mr Clark (died 2012)
Mr Van Dyke
Etc
I've just joined. You get your initial rating based on your first 5 games. I think that should be changed because one of the main reasons I lost games was that I was unfamiliar with the software and I used a computer with a poor touch screen prone to mouse slips (LOL! lost my queen; Next game won in 27 moves with 89%). Why not let people play, say 10 games to sort things out and only then assess them for their starting level. Perhaps it does not matter in the long run - you will eventually settle at the right level but it would be less traumatic and frustrating.
Just a thought....
I've just joined. You get your initial rating based on your first 5 games. I think that should be changed because one of the main reasons I lost games was that I was unfamiliar with the software and I used a computer with a poor touch screen prone to mouse slips (LOL! lost my queen; Next game won in 27 moves with 89%). Why not let people play, say 10 games to sort things out and only then assess them for their starting level. Perhaps it does not matter in the long run - you will eventually settle at the right level but it would be less traumatic and frustrating.
Just a thought....
Or there could be a system where for the first 10 games you don't have a rating and you play against people who also don't have a rating then after 10 games you get an elo based on how well you performed. and it could monitor how many games you've won/drawn/lost during the introductory pool and pair you with similar players. the more you win during this period, the harder it gets. for example the first game the system assumes you're 100 elo and pairs you against another new player who hasn't played yet. the loser stays at 100 for the next game and the winners rating adjusts to lets say 500 etc until all 10 games are played. for example lets say i win 5 draw 3 lose 2. my estimated rating would be around 1800, if i win all 10 then it would be closer to 2500. It would also be a great opportunity to spot cheaters faster. every game in the introduction pool could have an automatic fairplay check
Also rhe achievments. Many of them are broken