whats with all the pop ups on chess.com

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catholicbatman
erik wrote:

did anyone consider this from our perspective? that maybe in these tough economic times with ad revenues in decline and fewer people getting memberships that things are getting harder for us? or did you think about maybe i had a reality-check conversation with my wife about why i haven't paid myself any money in the last few months because i'm not making any? or did anyone stop to say "wow, check out what chess.com has done lately. they have added all these really great free articles from GMs and IMs." those aren't free. so maybe we should get rid of the popups and at the same time make these kinds of articles premium...?

we experimented with in-line text ads (you know the ones that create links on forum posts etc) and people didn't like them. and they were always there and annoying so we got rid of them. we also haven't done interstitials (which make you wait on a full-page ad before you continue on) like gamespot.com, ign, or many other sites. and we don't put ads in the middle of our articles or forum posts. but a popunder? come on. it's not even a popup (on top of your screen) so you probably don't even know it's there until after you leave the site and then it takes 10 seconds to close (if your popup blocker hasn't already stopped it).

finally, it's not like chess.com is the only site with popunders. try cnn.com. or imdb.com. or the wall street journal. or most major travel sites. or any of the thousands of other small websites out there like chess.com who are busting tail to provide a service for free while making little to no money only to have people complain about having to spend 10 seconds of inconvenience after enjoying hours of free entertainment.

i don't like popups. i don't like ads at all. that's why we give you a super cheap option to get rid of them with low-cost memberships. but i'm not working 60+ hours a week as a hobby, and i doubt you are. we add more features, more content, and more users each day, and all that costs money - and probably much much more than you think. so if you don't value your chess.com more than the cost of a hamburger each month, or enough to spend 10 seconds to close a popup, then i don't know what to tell you.

(PS - you shouldn't be getting more than 1-2 popunders a day, and they should not make noise or show inappropriate material. if you are experiencing something different from this, please let us know so we can look into it)


Erik-

I think you are a great leader of chess.com. That being said I have to tell you that I remember when you said chess.com would never stoop to the level of pop ups/unders when chess.com first began. I REALLY respected that in you.

But when I went to a library computer (usually I am already logged in on my computer as a member and so I don't get ads) and had to go to login it immediately gave me a pop under. I was very disappointed and perplexed.

I understand these are tough economic times, but I also know that chess.com doesn't need everything from news or anything else to make it what it is. When it first started people came because of the good community (which is still here don't get me wrong) and the ability to play chess free because that was really all that was offered. It was enough to keep people happy because that was the core of what they wanted.

pulsar8472

I use fire fox it catches most of them. The ones that get through I bury them under my other windows. If you close it then it pops up again

tabatha
Zug wrote:

To tabatha...

You only started getting popups when you switched to Firefox?  Did you ever stop to think that it might be your fault because you did not configure the program correctly?

Whine, whine, whine.  My God.


shows what you know !!!! whine whine if you have nothing constructive to say !! dont say anything at all your not welcome ., we dont want your trolling ;)