I'd say it's more patronizing than condescending, but I agree definitely. Chess.com isn't really in it to help players improve though, it's in it to make money and having its users feel good makes money. I do know that chess.com's competitor site gives more harsh move classifications if you would like to try that.
Can We Get Honest Feedback from the Game Review Bot?
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I've noticed something frustrating about the way the game review bot evaluates moves. The classification system "Brilliant, Best, Excellent", and so on often feels condescending rather than constructive.
Not every "excellent" move is actually excellent, and the brillant moves only need to be sacrifices. Not every mistake is called out for what it truly is. The inflated praise might feel good in the moment, but it's not helping players improve. Chess is a game of precision and discipline, and genuine progress comes from understanding what went wrong... not from sugar-coated feedback.
I’m not asking for harsh criticism, just honest, objective analysis. If I blunder, tell me. If a move was only okay, I’d rather know that than be misled into thinking it was exceptional.
I’d love to see a more transparent, realistic system that actually pushes players to grow.