andriod app update pushed out yesterday

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Karura91

With this new release the tactic trainer issue has became even worse.

Now I can't skip anymore the buggy puzzles, I have to do them wrong on purpose in order to go on with the trainer.

Furthermore, I arrived to a puzzle that crashed my application every time I tried to load it.

I had to reinstall the app.

Although I could skip this way the puzzle that crashed my app (I don't know which one is it, the app crashed before I could see it) the other issue is still the same as described above, but in this new version I can't skip the frozen one, so I have to purposely do them wrong.

This is one of the puzzles: http://www.chess.com/tactics/?id=65143&practice=1

When computer promote the pawn everything freezes...

anotherRoger
Karura91 wrote:

With this new release the tactic trainer issue has became even worse.

Now I can't skip anymore the buggy puzzles, I have to do them wrong on purpose in order to go on with the trainer.

Furthermore, I arrived to a puzzle that crashed my application every time I tried to load it.

I had to reinstall the app.

Although I could skip this way the puzzle that crashed my app (I don't know which one is it, the app crashed before I could see it) the other issue is still the same as described above, but in this new version I can't skip the frozen one, so I have to purposely do them wrong.

This is one of the puzzles: http://www.chess.com/tactics/?id=65143&practice=1

When computer promote the pawn everything freezes...

Pawn promotion in puzzle fixed now and will be available in next update.

kleelof

Did you guys ever fix the issue with it not updating when it re-connects to the internet?

Ch3ss1r3C4t

Looks like checking Bullet Stats crashes the app, I get returned to my phone's home screen when I attempt to view the bullet stats, but there is no error message from Android.

Ch3ss1r3C4t

Ch3ss1r3C4t wrote:

Looks like checking Bullet Stats crashes the app, I get returned to my phone's home screen when I attempt to view the bullet stats, but there is no error message from Android.

Upon further review, scratch that... it seems to be related to a wonky WiFi connection, dump to phone home happened in a few other screens, mostly when my connection was fading in and out as the app tried to load data.

anotherRoger
petrip wrote:

It seem that autologin feature is broken. On my phone and tablet every time time I start the chess.com there is a error message and then need login again.

I tried reinstalling on tablet I did not see any improvent

Sorry, yes, it's broken, we fixed that for next version.

anotherRoger
kleelof wrote:

Did you guys ever fix the issue with it not updating when it re-connects to the internet?

Is it in Live Chess? Will check it definetely!

kleelof

Online Chess games. I've brought this bug up twice already and both times I have just switched back to the classic version.

Very often, the Online Chess functionality does not update when my phone establishes an internet connection AND the software is already running. Sometimes, even restarteing the app will not work. It will show games that are already completed or positions several moves old.

Tutu111

We still can not post pics, vids, links and of course games and puzzles into forum. Not even can edit our own post. When these must have features r going to be added?... How long we have to wait!?... I tired and bored...

alien_roger
Tutu111 wrote:

We still can not post pics, vids, links and of course games and puzzles into forum. Not even can edit our own post. When these must have features r going to be added?... How long we have to wait!?... I tired and bored...

Thanks! We will add it in 3.2 version.

fladmose

This app is getting worse and worse. Why do you keep spending ressources on the design (and stuff like that) when the stability is so bad? I have been in touch with the programming staff for months reporting the bugs. I am getting tired of it as a paying customer. I will end up just playing (and paying) ICC instead - their app works.

And by the way - I love chess.com, a wonderful site for chess. The mobile app just .....

Ch3ss1r3C4t

The latest version of the app does not remember the "After I move" setting, it always defaults now to "next ready game". (also the computer analysis still shows a + for positions favorable to black but I know the app team has this one already) Thanks for the update! :)

alien_roger
fladmose wrote:

This app is getting worse and worse. Why do you keep spending ressources on the design (and stuff like that) when the stability is so bad? I have been in touch with the programming staff for months reporting the bugs. I am getting tired of it as a paying customer. I will end up just playing (and paying) ICC instead - their app works.

And by the way - I love chess.com, a wonderful site for chess. The mobile app just .....

Hello, it would be great if you could specify some certain bugs that bug you. Thank you!

Karura91

Now when I click on tactics, the app simply crashes.

Should I report it? It is useful?

Krydda
Karura91 wrote:

Now when I click on tactics, the app simply crashes.

Should I report it? It is useful?

same here! it's the same with daily puzzle btw.

CHSam12

Why the heck can't we stay logged into our app? What a complete blunder. Don't you guys test these things before rolling them out?

alien_roger
CHSam12 wrote:

Why the heck can't we stay logged into our app? What a complete blunder. Don't you guys test these things before rolling them out?

Hello! Which version do you use? Log out bug should be fixed for 3.1.14.

alien_roger
Ch3ss1r3C4t wrote:

The latest version of the app does not remember the "After I move" setting, it always defaults now to "next ready game". 

Can you please try it one more time, it should work fine, we didn't changed there anything long time ago:) It works as expected for me.

alien_roger
Karura91 wrote:

Now when I click on tactics, the app simply crashes.

Should I report it? It is useful?

This is fixed now(will work stable in next version), i guess this tactic was also incorrect as today's daily puzzle. 

Ch3ss1r3C4t

alien_roger wrote:

Ch3ss1r3C4t wrote:

The latest version of the app does not remember the "After I move" setting, it always defaults now to "next ready game". 

Can you please try it one more time, it should work fine, we didn't changed there anything long time ago:) It works as expected for me.

I tried it again and it definitely doesn't hold the setting for me, reverts back to next ready game every time (it remembers other changes just fine). When I downloaded the newest version it switched up the setting and since then no changes have stuck.

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