No. Are you saying you do need your best win removed? Or, are you saying it was removed?
Best Win removed

My previous best win was against a 2107 rated player (which i won fair and square) , i had a 2345 player timeout in 2 games ,0 moves weretaken in 1 game and only 1 move in the other
chess.com help have a 5 timeout rule - if a player times out multiple games after 5 games other players do not get rating points
i dont mind not getting ratings points , but i dont want this recorded as my best win

I agree that we should choose our best win instead of against the higher rated player.
Our best win might be our first game, first 960 game, well you get the idea as what our "best win" should be.

well ok you guys can pick your best game
i just want the admin at chess.com to take off my best win cos my opponent made no moves

yeah i'd be interested in that. maybe we could have a "favorite game" you could post...but i guess that's what the forums are for.

Same problem happened to me. It wasn't after no moves, but it was a thematic tournament in the Najdorf Sicilian, and my opponent only made 2 or 3 moves. So the game has no meaning.

On the other side of the problem: I started a game against a 2000+ opponent who lost around 200 games and went down to around 1300. Now I'm losing my 2nd game against a 1600-rated player. I'll resign if he gets back up to 1800 or so.

I don't think we should get to choose our "best win". We can write our own blogs and forum threads about those.
But chess.com should show only games that were official (more than four moves long) when calculating the highest rated opponent defeated.
It's too much to ask chess.com to determine whether the higher rated player resigned, let his clock run out in a lost position or forgot to log in at the right time.
But it's not too much to ask chess.com to count only official games of more than 4 moves.
even if our bet win is against someone who just timed out (and/or the opponent didn't even make any moves)? sorry, but i don't agree.

Trigs, you didn't read my answer fully. I said that if the game is less than four moves long, it should not count.
my bad.
Perhaps they should leave "Best Win" as is and add an extra field of "Personal Mona Lisa" (in keeping with GM Serper's excellent series!), which we could edit ourselves. Alas mine would more likely resemble dogs playing poker ...

I've resigned a couple of games against 2,000+ players who were about to time-out. That's one way to ensure your "best win" isn't some dopey game. They were tournament games, but luckily, I was in a good position to advance already.

That's cutting off your nose to spite your face, BP.
The Best win marker here isn't important. Playing the best moves you can (including winning games on time) is more important than some meaningless link to some other player's rating.
i really don't like when people make comments like this. i highly doubt that the original poster was comparing this best game issue to the most important ideas and concepts in chess.
obviously there are more important things in the entire realm of chess than what chess.com chooses as my best game. and obviously there are more important things in the world than chess itself (like friendship, love, etc.). if this best game issue isn't an issue for you, that doesn't necessarily mean it shouldn't be an issue at all for anyone.

That's cutting off your nose to spite your face, BP.
The Best win marker here isn't important. Playing the best moves you can (including winning games on time) is more important than some meaningless link to some other player's rating.
Nah, not really. Taken objectively, the probability of me winning either of those games fairly was extremely low. It didn't hurt me in any way, so the analogy doesn't really fit. If I resign to a 2000+ my rating drops 1 point. Besides, that rating is pretty meaningless as I'm sure you'll agree. Uh oh, I feel it snowballing now. This whole world and all life is really pretty meaningless, so...
has anyone had the need for their best win to be removed and did chess.com do it for you?