BLOCKING

Chess.com is for pure business. there are inconsistencies here observed for many occasions. one thing, is that the player i already blocked, still appearing. that must be answered by responsible chess staff. there were many times as well when i  tried to make my "valid move," that would give me a big edge, doesn't go on the square i intend to place my piece. time discrepancies are very common and why is it still now don't get corrected. business, business, business? 

I don't know what you mean when you say that "chess.com is for pure business."

If that was the case, they wouldn't let you play for free.

They let you play for free because of the advertisements on the side.

letting people play for free is one way to advertise the site along with all its bugs. some people just enjoy ads of course :)

 "Still appearing" in what? When you block a player, they can no longer post in any of the forum topics that you create or create a user note on your profile or send you a message (I think. It does not, however, hide any of the things that they have already posted to one of your forum topics, so that existing content will "still appear" even though you have blocked them.

You should report any technical difficulties to the Support team using https://support.chess.com/customer/portal/emails/new

without the non-subscriber players, there would be less players and less excitement for those who pay and there are so many other things not ovbious to us underneath the chess.com operations that have implications both on the part of their business, with subscribing players and those non-subscribing players.

all you need is to have a good insight, of course chess.com is benefiting from both the subscribing players and non-subscribing players. those who play without subscribing to chess.com also give the subscribing players the opportunity to play with them and by this chess.com benefits from non-subscribing players in entertaining and serving their paying players by the non-paying players through chess-game encounters. but of course both type of players also benefit from one another. the difference is that the paying players enjoy some irregularities here but not those who don't pay who are being used by the chess.com.

Basic members are not just here for the pleasure of premium members: Chess.com doesn't treat them that way. Premium members get some additional features and access to more training tools, but they're not "irregularities" - those are an error in the programming that is almost certainly not related to someone's membership level.

In this particular case of the blocking not working, there was definitely a bug at one stage where someone could still post on someone else's topic even though they were blocked by using either V3 or one of the mobile applications: this was reported to the developers at the time, but I'm not sure when (or even if) it was corrected.

Players may be playing for free, but that doesn't mean they don't generate some revenue for the site owner.

Free members usually fulfill specific roles in a business model.

- they generate a (small) revenue by viewing ads

- they populate the servers, which means paying members do not have to wait 5-10 mins for each new game. This makes premium members more happy and more likely to tell others they like the site.

- free members themselves will often recommend a site to their friends (easy to recommend when it's free) resulting in more new members trying out the site, some of which might become premium members. This is free advertising that is highly effective because people tend to trust recommendations by their friends much more than some random internet banner or a payed commercial.

None of the things mentioned in the original post bear any obvious relation to "business".  They are just complaints about some stuff that doesn't work.  That has nothing to do with "business".

It's true the auto-win button can be useful though from time to time.  I can't remember if that is just for diamond members though or if platinum and gold members get it too.

I appreciate that others are really trying to get my point others are non-sense.