Hi,

I have to report this and also need advice on this. I have encountered several bullet games where my clock freezes right at the end moment when I am winning the game and suddenly I see that I have lost on time. It seems some player have found out a way to use som sort of a bug that freezes opponents time but still they win on time. Can some one advise me on this.

This might help:

https://support.chess.com/customer/portal/articles/1444849-why-did-the-clock-times-suddenly-change-the-clocks-seem-broke

Hey Pal I am getting this error

Cannot connect to the real support.chess.com

Something is currently interfering with your secure connection to support.chess.com.

Try to reload this page in a few minutes or after switching to a new network. If you have recently connected to a new Wi-Fi network, finish logging in before reloading.

If you were to visit support.chess.com right now, you might share private information with an attacker. To protect your privacy, Chrome will not load the page until it can establish a secure connection to the real support.chess.com.