The problem may be the use of the word "Online" in "Online games". They use it to describe turn based games where each side has one day plus to make a move.
Yes, all the other games are "online" but they are not the day plus correspondence games.
Try playing some of those.
// I do like your strategy of asking the same question over and over again to see if you will get different answers from us that you can later use against us in the courtroom showdown. Are you a prosecutor or something?
, third time lucky huh.
hi, i just tried registering for December 1st 1000/1200 tournament and it said i havent played 5 online games. I have played more than 5 on the chess app but not off the website. does it matter?