Caught by surprise

Chess.com encourages players to be kind and show good sportsmanship. Our Fair Play policy expects that players will not... intentionally disconnect during games stall to make opponents wait unnecessarily frivolously abort games because they don't want to play black, etc. (Note that we have now implemented a limit on the frequency with which users may abort games; please Abort only when necessary. Also see below.) It's very funny ,ihave been complaining of my games me winning and being aborted, now it's me a victim now,aren't games recorded that you guys can investigate ? Iam acomplainant and iam loosing my points for nothing while iam winning, and you are claiming iam not playing g fair games !!!!!!!

If you want them to investigate something, you have to send them an email. They almost never respond to something in the forums.

Use the Contact form. https://support.chess.com/customer/portal/emails/new