cheating
And before anyone gets nasty, I've lost to some GREAT players and that is.... Enjoyable. To be shown how to do it properly. This #£@% head just wasted 30-1 hour of my life. So yeah I'm annoyed and want chess.com to do something about it
https://www.chess.com/news/view/chess-com-month-in-review-june-2019
https://www.chess.com/news/view/month-in-review-may-2019
https://www.chess.com/blog/monitor/state-of-chess-com-anti-abuse-report-for-2018
https://www.chess.com/blog/News/new-tools-for-fair-play-on-chess-com
https://www.chess.com/article/view/chess-com-fair-play-and-cheat-detection
https://support.chess.com/customer/en/portal/articles/1444879-fair-play-on-chess-com-what-you-need-to-know
https://www.chess.com/blog/DanielRensch/cheating-on-chesscom
See also
Cheaters are banned when they are detected. There are various tools that are used to keep them from returning without permission; these tools are familiar to anyone who has run an online forum.
However, discussions of cheating in the main forum is not permitted, as it tends to become very heated and result in lots of public accusations, many of which are completely unfounded; you might be surprised how many cheating reports we get about low-rated players after a game that was a complete blunderfest. If all these reports were aired in public, it would just cause an ugly flame war. Therefore, I am locking this post.
To report a suspected cheater to the Support team, please select Report Abuse under the Help menu, or use this link: https://support.chess.com/customer/portal/emails/new. All reports are investigated, even if there is no immediate visible action.
To discuss the matter of cheating further, or to learn more about cheat detection, please join the Cheating Forum: https://www.chess.com/club/cheating-forum
Thanks,
David, moderator