cheating
That said, if you suspect another member of using disallowed resources, you should report them. A large number of games are checked but there are to many too check all of them.
https://support.chess.com/article/648-what-do-i-need-to-know-about-fair-play-on-chess-com
https://www.chess.com/article/view/online-chess-cheating
https://www.chess.com/article/view/chesscom-update-october-2024#FairPlay
The site closed more than 63,000 accounts in September for fair play violations and has a full team of staff working on reports along with some automated systems for detection.
https://www.chess.com/article/view/fair-play
That said, discussions of cheating, potential cheating, or cheat detection are not allowed in the general forums. If you want to discuss join the following club.
https://www.chess.com/club/cheating-forum”
They lose money if they ban cheaters. That's why. 1 million people cheat a year... That's a lot of money
If you don't like to play on any online chess site because you risk playing someone with an unfair advantage
Sorry. Accidentally posted. Anyway, play bots, or unrated games, or put a chess program on your computer. Is a higher elo worth all the frustration? The headaches? Ulcers?
I’m not just whining cause I’m losing, I get notifications daily for unfair play. Permanently bann these people!