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CHESS APP NEEDS TO IUPGRADE

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Avatar of hyens69
hyens69
May 22, 2019
0
#1

I HAVE LOST NUMEROUS GAMES DUE TO AUTO RESIGN & DISCONNECT..WITHIN 1 MINUTE YOUR APP CLAIMS I LOST..I HAVE A VERY STRONG WIFI SYSTEM..AM SEEKIING OTHER CHESS APPS COZ YOURS SIMPLY IS RIDICULOUS...

Avatar of Martin_Stahl
Martin_Stahl
May 22, 2019
0
#2
hyens69 wrote:
I HAVE LOST NUMEROUS GAMES DUE TO AUTO RESIGN & DISCONNECT..WITHIN 1 MINUTE YOUR APP CLAIMS I LOST..I HAVE A VERY STRONG WIFI SYSTEM..AM SEEKIING OTHER CHESS APPS COZ YOURS SIMPLY IS RIDICULOUS...

 

Disconnects don't necessarily have to be due to your local connection, though they can be. While the app could have an issue, it is also possible, and more likely, that other processes on your local network (other web usage, especially streaming) can cause disconnects, other processes on your device, or a problem between your ISP and the chess.com servers, which can't be controlled by the site or you.

 

https://support.chess.com/customer/en/portal/articles/1444918-my-internet-connection-is-fine---why-am-i-getting-disconnects-

Avatar of Chef-KOdAwAri
Chef-KOdAwAri
May 22, 2019
0
#3
Not their app, it’s on your end. What device are you playing on ?

If tablet/phone.. Reboot it, the. Delete and reinstall the app, bump your device to top priority on your router’s admin settings.
Avatar of Chef-KOdAwAri
Chef-KOdAwAri
May 22, 2019
0
#4
But I agree that the app needs to be enhanced, the functionality on my laptop is just so much better!
Avatar of PawnPusher1536
PawnPusher1536
May 23, 2019
0
#5
It’s not the local problem, I have played some 1|0 on CC, gotten tired of the constant move lag, and switched to 1+0 on Lichess, where it appears to be fine.