The perception of cheating levels is orders of magnitude more than the actual amount. The vast majority of games and players are clean.
https://support.chess.com/article/648-what-do-i-need-to-know-about-fair-play-on-chess-com
https://www.chess.com/article/view/online-chess-cheating
https://www.chess.com/article/view/chesscom-update-march-2025#FairPlay
The site closed more than 100,000 accounts in February for fair play violations and has a full team of staff working on reports along with some automated systems for detection.
https://www.chess.com/article/view/fair-play
That said, discussions of cheating, potential cheating, or cheat detection are not allowed in the general forums. If you want to discuss join the following club https://www.chess.com/club/cheating-forum
Hi all. I don't want to accuse anybody, but i have the feeling that i'm not meeting fair players here. Most of the times it happen that i lose like 10 games consecutively and i don't think that this is so normal, because even when i get worst or maybe it's not my ideal day i never lose so easly with so many players that looks like bots not humans. I don't understand how to avoid this and how to meet true players instead bots and cheaters... I'm tired to reach like + in rapid then at improvvise i start to lose 5 or more games then i turn into 1800 again. This is frustrating, because i know that i'm better than this and players here are cheating when they start to be in difficult. In most of the games the cheaters that i meet always get +1 or +2 pawn or just hit me with a knight fork then i lose a rook +2. Every game that i lose is always like that. Its like the cheaters feel pleasure to watch a position where they have +2 more, then they keep it untill the endgame, everytime i'm trying to get some pawn more they protect it with all cost... even if they risk to lose wtf.. they prefer to keep every stupid pawn alive... The attitude is like they are trolling me, and they can manage the situation whenever they want, they can just on the engine when they feel to change something dangerouse... after that they play normal for don't be detected... I can see on the analysis that they make perfect moves in critical situations. After i report them all chess.com staff doesn't kick them off, expecially for premium members which pay for it! This is not normal, i want to play fair and with humans possibly. Someone experienced the same or just know how to act in this situation??? No body has been detected yet. they continue cheating! and this is so sad. The cheating problems here makes me in mode to quit this website.. When i lose chess in person in my real life i never went in depression i just keep the defeat naturally, but when i lose here online it's absurd! So easy so perfect... Congratulations Stockfish!