cc doesn't care about how the site functions-as long as they make money.
i remember a time when erik started topics asking what the members wanted, liked, or disliked. those days are long gone.
asking the questions you pose will likely lead to lame responses from mods and zero responses from staff.
https://support.chess.com/
The quality of writing in the chess.com FAQ is fairly poor... to the point that sometimes it's misleading or outright false.
Often in the first sentence. For example:
https://support.chess.com/article/1073-how-do-i-get-a-chess-title-grandmaster-im-etc
"You've probably seen some accounts on Chess.com that have red letters next to their name such as GM, IM, WFM, and etc. These are FIDE titles"
If "these" refer to "red letters you've probably seen" then this is false since not all titles are FIDE titles.
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Later it explains GM requires "an Elo chess rating" of at least 2500 while FM requires at least "a FIDE Rating of 2300."
This implies (remember it's total beginners reading this) that a chess.com rating of 2500 qualifies for a GM title since the FAQ is making a distinction between an "Elo chess rating" and a "FIDE Rating."
Also lots of minor errors... "Rating" shouldn't be capitalized, "Elo chess rating" is redundant since chess is implied by the context, I could go on and on and on (and on and on and on)... but let's skip to another example.
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https://support.chess.com/article/1135-what-is-accuracy-in-analysis-how-is-it-measured
"Your Accuracy is a measurement of how closely you played to what the computer has determined to be the best possible play against your opponent's specific moves."
Due to the (once again) poor wording (ffs it's poor for so many reasons...), it's hard to tell whether this is merely misleading or simply false.
CAPS is NOT a T1 analysis.
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Here's one in the fking title
How about "puzzle rush sessions"?
But ok let's click on it and see what it says...
Oh look, it gives outdated information. Currently puzzle rush is greyed out so I'm not able to see my past 25 "games."
And no, it's not a database issue, because I can still use this link (below) that I saved on account of the fact that I assumed chess.com is such a monumental fkup most of the time that I'd need it and... ok so I'm ranting and it's time to stop, but you get the point.
https://www.chess.com/puzzles/rush/archive
Seriously *********, just link the URL to the button...
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By the way to write this I think I clicked on 4 links... meaning only one of them was passable at a glance... it still needed lots of proofreading but nothing outright false (what a low bar).