Chess.com has been overloaded

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Avatar of analist76bis

its not overload ..for sure its hacked

Avatar of Chess4Boredom01

Just ban all the new people

Then slowly unban them as u can accommodate them

Avatar of TheMidnightExpress12

Servers are always crashing nowadays

Avatar of Magpie_0-0

fr...

Avatar of Magpie_0-0

they should delete accounts that havent been touched for a certain amount of time...

Avatar of Martin_Stahl
Magpie_till_i_die wrote:

they should delete accounts that havent been touched for a certain amount of time...

That doesn't really have any impact on anything. Plus, any accounts with games or content can't really be removed.

Avatar of Francescos73
Magpie_till_i_die ha scritto:

they should delete accounts that havent been touched for a certain amount of time...

It's the active users causing server overloads, not the inactive ones

Avatar of Martin_Stahl
Francescos73 wrote:
Magpie_till_i_die ha scritto:

they should delete accounts that havent been touched for a certain amount of time...

It's the active users causing server overloads, not the inactive ones

It's not usually that either.

Avatar of Francescos73
Martin_Stahl ha scritto:
Francescos73 wrote:
Magpie_till_i_die ha scritto:

they should delete accounts that havent been touched for a certain amount of time...

It's the active users causing server overloads, not the inactive ones

It's not usually that either.

what is then? Explain (I am a web programmer)

Avatar of Martin_Stahl
AlwaysZwischenzug wrote:

It's my understanding the site really isn't made for so many users at once. They need many millions more to fix it. Maybe this is also why lots of things on the site cost money now, and they are trying to find interesting ways to hook people in. A few years ago, it was just a normal site, and everything was free -- but it was way smaller, too. This was back in 2018-2019, I mean.

Too many people got into Chess 2020-2023 is the problem. They are now struggling to handle it. My guess is, some of them will quit by 2026-2027, and the site will run a bit smoother. But it does seem to be only ever gaining players and accounts!

Number of active members really isn't an issue. The site massively scaled the architecture and has changed a lot in the back-end to improve performance to handle loads. There's still additional work to improve further though.

Avatar of mxyzptlck

OMG, this problem has been going on for *years*? Someone somewhere is egregiously incompetent.

Avatar of Martin_Stahl
Francescos73 wrote:

what is then? Explain (I am a web programmer)

I don't think the full issue has been identified but seems to be related to an update causing unexpected issues and that is being rolled back.

Avatar of Martin_Stahl
mxyzptlck wrote:

OMG, this problem has been going on for *years*? Someone somewhere is egregiously incompetent.

Different problems; some caused by new code, some by changes to improve performance and load, sometimes DDoS attacks can cause issues.

Avatar of Magpie_0-0

im officially confused rn. someone mentioned a complicated word....

Avatar of Francescos73
Martin_Stahl ha scritto:
Francescos73 wrote:

what is then? Explain (I am a web programmer)

I don't think the full issue has been identified but seems to be related to an update causing unexpected issues and that is being rolled back.

I think there are features on this site that are too much resource consuming. But I don't know the architecture. Surely they must rethink something

Avatar of mxyzptlck
Martin_Stahl wrote:
mxyzptlck wrote:

OMG, this problem has been going on for *years*? Someone somewhere is egregiously incompetent.

Different problems; some caused by new code, done by changes to improve performance and load, sometimes DDoS attacks can cause issues.

I am a retired systems architect, and I repeat: server overloads going on periodically for years demonstrates incompetence.

Avatar of Magpie_0-0

whatever ur saying, i just know that martin knows what he's talkin abt

Avatar of Martin_Stahl
mxyzptlck wrote:
Martin_Stahl wrote:
mxyzptlck wrote:

OMG, this problem has been going on for *years*? Someone somewhere is egregiously incompetent.

Different problems; some caused by new code, done by changes to improve performance and load, sometimes DDoS attacks can cause issues.

I am a retired systems architect, and I repeat: server overloads going on periodically for years demonstrates incompetence.

Code and architecture is pretty consistently changing. Sometimes new code has unexpected issues.

Avatar of Magpie_0-0

since the overload, i cant see that i have notifs...

Avatar of Martin_Stahl
Magpie_till_i_die wrote:

since the overload, i cant see that i have notifs...

Others are seeing the same thing. Staff are aware and looking into it