Chess.com has predatory practices

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Avatar of Grand-Admiral_Thrawn

I'm caling Chess.com out.
Chess.com never intends on promoting Chess to the global community in their mission statement. Instead, they want to milk every penny and dime from every user that crosses their site. If you have not spent any money in the game, Chess.com uses account detection software to intentionally and purposely pair you up against under-rated players in an attempt to make you drop in rating far quicker than you would like. Then, it advertises lessons and improves the algorithm so that you are paired with over-rated players for easier rating points.

This is against the spirit of the game. Chess.com should be severely sanctioned for using such predatory practices to manipulate and deceive active users into believing that this site offers lessons that geniunely help them and using their own record as proof of their lessons. You are not getting better in this game by listening to their lessons. At the end of the day, their goal is to milk every penny and dime away from Chess. This should stop and we absolutely have a right not to be part of Chess.com money-making algorithm.

Avatar of Martin_Stahl
Grand-Admiral_Thrawn wrote:

I'm caling Chess.com out.
Chess.com never intends on promoting Chess to the global community in their mission statement. Instead, they want to milk every penny and dime from every user that crosses their site. If you have not spent any money in the game, Chess.com uses account detection software to intentionally and purposely pair you up against under-rated players in an attempt to make you drop in rating far quicker than you would like. Then, it advertises lessons and improves the algorithm so that you are paired with over-rated players for easier rating points.
This is against the spirit of the game. Chess.com should be severely sanctioned for using such predatory practices to manipulate and deceive active users into believing that this site offers lessons that geniunely help them and using their own record as proof of their lessons. You are not getting better in this game by listening to their lessons. At the end of the day, their goal is to milk every penny and dime away from Chess. This should stop and we absolutely have a right not to be part of Chess.com money-making algorithm.

The site doesn't use pairings in an attempt to make you lose. Your pairings are based on your seek settings and the compatible seek settings of other players. There is some attempt prevent pairing members with high lag to those with low lag though.

https://support.chess.com/article/369-how-does-matching-work-in-live-chess