chess.com images bug

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Avatar of MaskedNuisance

For some reason, the images, chessboard, and pieces have not shown up on chess.com for a month now. 

I tried clearing the cache, but the issue persists.

Is this bug only affecting me, or are there others who also cannot see the images?

Avatar of aviation18

Not for me

Avatar of sndeww

try changing the topic to help & support 

Personally, I have had no problems seeing chessboards, images, etc.

Have you tried changing devices? 

Have you tried making a temporary alt to see if you can see them on a different account?

Avatar of Martin_Stahl
MaskedNuisance wrote:

For some reason, the images, chessboard, and pieces have not shown up on chess.com for a month now. 

I tried clearing the cache, but the issue persists.

Is this bug only affecting me, or are there others who also cannot see the images?

 

Are you on a Chromebook managed by a school or company?

Avatar of MaskedNuisance
Martin_Stahl wrote:
MaskedNuisance wrote:

For some reason, the images, chessboard, and pieces have not shown up on chess.com for a month now. 

I tried clearing the cache, but the issue persists.

Is this bug only affecting me, or are there others who also cannot see the images?

 

Are you on a Chromebook managed by a school or company?

Currently, yes.

Although, I've been able to see images on chess.com before on this computer.

Avatar of aviation18
B1ZMARK wrote:

try changing the topic to help & support 

Personally, I have had no problems seeing chessboards, images, etc.

Have you tried changing devices? 

Have you tried making a temporary alt to see if you can see them on a different account?

Are you allowed to make temporary alts? Isn't that against TOS?

Avatar of sndeww
aviation18 wrote:
B1ZMARK wrote:

try changing the topic to help & support 

Personally, I have had no problems seeing chessboards, images, etc.

Have you tried changing devices? 

Have you tried making a temporary alt to see if you can see them on a different account?

Are you allowed to make temporary alts??

Technically, no, but if you make one and then close it the same day... I dont see much of a harm in that.

Avatar of noImAparrot

Can you see this picture?

 

 

 

 

Avatar of sndeww
noImAparrot wrote:

Can you see this picture?

 

 

 

 

bro i can't even see this picture

Avatar of MaskedNuisance
noImAparrot wrote:

Can you see this picture?

 

 

 

 

No, and I don't think I particularly want to.

Avatar of aviation18
noImAparrot wrote:

Can you see this picture?

 

 

 

 

no

Avatar of Divyaujjwal
noImAparrot wrote:

Can you see this picture?

 

 

 

 

even I cant see

Avatar of MaskedNuisance

So it wasn't a picture, then.

Avatar of Divyaujjwal

can you see this

Avatar of aviation18

nah

Avatar of Divyaujjwal
Divyaujjwal wrote:

can you see this

now even I cant see this its really a bug

Avatar of Martin_Stahl
MaskedNuisance wrote:
Martin_Stahl wrote:
MaskedNuisance wrote:

For some reason, the images, chessboard, and pieces have not shown up on chess.com for a month now. 

I tried clearing the cache, but the issue persists.

Is this bug only affecting me, or are there others who also cannot see the images?

 

Are you on a Chromebook managed by a school or company?

Currently, yes.

Although, I've been able to see images on chess.com before on this computer.

 

There are a number of members with similar issues and it is most likely something specific to the security setup of those devices and something changed on that end.

Avatar of MaskedNuisance
Martin_Stahl wrote:
MaskedNuisance wrote:
Martin_Stahl wrote:
MaskedNuisance wrote:

For some reason, the images, chessboard, and pieces have not shown up on chess.com for a month now. 

I tried clearing the cache, but the issue persists.

Is this bug only affecting me, or are there others who also cannot see the images?

 

Are you on a Chromebook managed by a school or company?

Currently, yes.

Although, I've been able to see images on chess.com before on this computer.

 

There are a number of members with similar issues and it is most likely something specific to the security setup of those devices and something changed on that end.

I see. Does this mean that there's nothing I can do?

Avatar of Divyaujjwal

contact chess.com support

Avatar of MaskedNuisance

I already have. They told me to clear the cache.