Go to Help --> Billing Issues, and the Support team should be able to help you.
Chess.com membership issues
I have emailed them..no response except automatic revert..i also wrote to order@chess.com and also raised disputeresolution via paypal..hope it gets resolves.. USD 29 is not something you want to just give up in Indian rupees
How often does this happen here? Just worried....I have raised a dispute resolution with paypal....