Chess.com staff doesn't know how to recover account

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Bobjanes5

I decided to delete my main account, username 'JZ10111', however three days ago I wanted to recover it so I decided to send a message to chess.com staff. Received a reply today saying it was fixed however I still can't sign in. Now they want my IP address, I wonder why.....

jjupiter6

I wonder why you need more than one account. Isn't that disallowed?

Bobjanes5

@jjupiter6 I have this account to test new openings against players of similar ratings that I face on my main account; it would be risky to try it on my main account,

Former_mod_david

Sorry - Chess.com only allows members one account: https://support.chess.com/article/596-can-i-have-multiple-accounts

If your main account is re-opened, you will need to close this one. The IP address is about verifying your identity: however, I think they might have missed a step and not reset the email connected to that account: I have done that now, so please try again.

EuweMaxx
Bobjanes5 wrote:

@jjupiter6 I have this account to test new openings against players of similar ratings that I face on my main account; it would be risky to try it on my main account,

Why would it be risky?

IronFork250
iAmNotThatGuy wrote:
Bobjanes5 wrote:

@jjupiter6 I have this account to test new openings against players of similar ratings that I face on my main account; it would be risky to try it on my main account,

Why would it be risky?

If the opening was bad he would lode points if he lost.

jjupiter6

That's pretty pathetic. If you lose a game due to a bad opening, don't play it again and work on winning games to restore your rating. Don't you think you can win a game? It's just points on a website, anyway.

rishabh11great
david wrote:

Sorry - Chess.com only allows members one account: https://support.chess.com/article/596-can-i-have-multiple-accounts

If your main account is re-opened, you will need to close this one. The IP address is about verifying your identity: however, I think they might have missed a step and not reset the email connected to that account: I have done that now, so please try again.

Well, @david and I dont understand why titled players are allowed more than 1 account. I guess the rules should be same for everyone and not in favour of someone.

IronFork250
rishabh11great wrote:
david wrote:

Sorry - Chess.com only allows members one account: https://support.chess.com/article/596-can-i-have-multiple-accounts

If your main account is re-opened, you will need to close this one. The IP address is about verifying your identity: however, I think they might have missed a step and not reset the email connected to that account: I have done that now, so please try again.

Well, @david and I dont understand why titled players are allowed more than 1 account. I guess the rules should be same for everyone and not in favour of someone.

Very true.

superchessbond007

https://www.chess.com/club/lair-of-the-lions/join plz join