trepovski wrote:
Chess.com are not answering emails or giving support. I tried to set up a subscription which went wrong their end - but still took money which I cannot afford. Trying for three weeks to contact them - no responses to my request for refund. Used to be very good service - gone wrong- anyone else having these problems with support and help?
I replied on your other post: https://www.chess.com/forum/view/general/general-discussion-1
Since you provided additional details I've reached out to a staff member that handles memberships and refunds.
Chess.com are not answering emails or giving support. I tried to set up a subscription which went wrong their end - but still took money which I cannot afford. Trying for three weeks to contact them - no responses to my request for refund. Used to be very good service - gone wrong- anyone else having these problems with support and help?