Disconnects

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orjanbre

I know this is a sensitive topic , but seriously Chess.com , isnt there any way to prevent people from  Disconnects ( opening new browser , engine ) during games ? Its just so frustrating to see the disconnect when your opponent is in a bad position , and you just wait for the engine move they come up with to save the day sad.png Im not a programmer or whatever but clearly other people on this site or staff have thought about sollutions ? 

Martin_Stahl
orjanbre wrote:

I know this is a sensitive topic , but seriously Chess.com , isnt there any way to prevent people from  Disconnects ( opening new browser , engine ) during games ? Its just so frustrating to see the disconnect when your opponent is in a bad position , and you just wait for the engine move they come up with to save the day Im not a programmer or whatever but clearly other people on this site or staff have thought about sollutions ? 

 

Disconnects can happen for a lot of reasons, many just related to regular connection issues.

 

The site has a policy for people that intentionally disconnect.

https://support.chess.com/article/627-sportsmanship-policy

 

If you ever feel someone is using unfair assistance, you should report them, but a disconnect is probably not a sign of that.

 

https://support.chess.com/article/648-what-do-i-need-to-know-about-fair-play-on-chess-com

saurav2202

It also happens when your opponent loses internet connection. It doesn't mean it is intensional. Many a times it is just because his connection is poor at he can't help it.