Fake profile photo and fake name?

Hi,

Say you played two bullet games against someone and they started harassing you just because you lost to them. This member has a female avatar and a female name, but somehow you can't shake off the feeling that they're a man pretending to be a woman. Not just from feelings either, but from how they interacted/acted. Then, if they actually are a man and they get reported, what exactly happens if it's determined they did use someone else's info?

Does that member get banned for falsely misrepresenting themselves or do their pic and name revert back to the old one? Just curious about this.

Hi,

Depends what they say to get banned otherwise could be muted.

https://support.chess.com/article/209-how-do-i-report-someone

If people are harassing you please report and block members. 

Yeah, that's what I did but I was also more concerned about the fake profile photo cause they were a man pretending to be a woman.

People can use any profile photo that doesn't break the TOS. If they're impersonating a specific real person, that is something that could be actionable, depending on the circumstances. Men with female avatars wouldn't be, in the absence of other activities that are against the community policies.