Bump
FIX! YOUR! SERVERS!

Aaaaaand here we go again on the whining rant. Il fart your National Anthem while you work on your issues with chess.com

Would have been nice to know this _before_ I joined another tournament around the same time

The refunds will be automatically sent

I'm desperate here. I pay a fee that I'm consistently unable to play on. I'm a loyal mber that's stopped me from playing. Can anyone recommend a site that doent lock out members. And how do I reclaim my subscription. This needs to be passed on to all members. I'd leave this if it was for free.
How are you consistently unable to play? Other than a few exceptions, such as the load test today, the site has been pretty stable.
That said:
https://support.chess.com/article/572-what-are-your-payment-policies-refunds-services-currency-etc

Would have been nice to know this _before_ I joined another tournament around the same time
I guess none of us users that logon to the site got the Memo!
This is how they want to represent Chesscom to the world:
Danny and Erik are two guys having a Midlife Crisis and want to be the cool kids on the internet block. I had to join Discord today so as not to get caught off guard by any future stupidity.
Why in the world would Chesscom ask the Discord Users for help in crashing their live servers? I guess the Paying Members just can't crash the servers without the help of all the free accounts running ad blockers.
This kind of arrogance shows just how little the Chesscom leadership understands about the technology that their site depends on.

Maybe chess.com can adapt and just give me a free diamond membership