FIX! YOUR! SERVERS!

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EBowie

Maybe chess.com can adapt and just give me a free diamond membership

EBowie

Bump

EBowie

Bump

squar3z

Aaaaaand here we go again on the whining rant. Il fart your National Anthem while you work on your issues with chess.com

glockdave
Check the discord. They did a crash arena to try and crash the website on purpose. Even dumber, it was a rated tournament so the already overloaded help team will have thousands of elo refund requests 😂
Chris_Rochester
glockdave wrote:
Check the discord. They did a crash arena to try and crash the website on purpose. Even dumber, it was a rated tournament so the already overloaded help team will have thousands of elo refund requests 😂

 

Would have been nice to know this _before_ I joined another tournament around the same time

cuddles65
I lost 8 it gave me six back lmao
Martin_Stahl
glockdave wrote:
Check the discord. They did a crash arena to try and crash the website on purpose. Even dumber, it was a rated tournament so the already overloaded help team will have thousands of elo refund requests 😂

 

The refunds will be automatically sent 

Martin_Stahl
auchy102 wrote:

I'm desperate here. I pay a fee that I'm consistently unable to play on. I'm a loyal mber that's stopped me from playing. Can anyone recommend a site that doent lock out members. And how do I reclaim my subscription. This needs to be passed on to all members. I'd leave this if it was for free.

 

How are you consistently unable to play? Other than a few exceptions, such as the load test today, the site has been pretty stable.

 

That said:

https://support.chess.com/article/572-what-are-your-payment-policies-refunds-services-currency-etc

KingMoored
Chris_Rochester wrote:
glockdave wrote:
Check the discord. They did a crash arena to try and crash the website on purpose. Even dumber, it was a rated tournament so the already overloaded help team will have thousands of elo refund requests 😂

 

Would have been nice to know this _before_ I joined another tournament around the same time


I guess none of us users that logon to the site got the Memo!

This is how they want to represent Chesscom to the world:


Danny and Erik are two guys having a Midlife Crisis and want to be the cool kids on the internet block.  I had to join Discord today so as not to get caught off guard by any future stupidity.

Why in the world would Chesscom ask the Discord Users for help in crashing their live servers? I guess the Paying Members just can't crash the servers without the help of all the free accounts running ad blockers.

This kind of arrogance shows just how little the Chesscom leadership understands about the technology that their site depends on.

Thee_Ghostess_Lola

...w/ liberty & just us for all.

PeteIsMyDoge
The influx of active members has overwhelmed their servers. Completely understandable as who could have predicted an almost doubling of player base. And since February they’ve fixed the problem almost completely.
impatzeru

its too bad lichess is so expensive...

timben

#79 exactly

EscherehcsE

We're still periodically getting the pared down, "skeleton" forums main page. I would have thought that the server problem would have been solved by now...

timben