Gaining no trophies when winning matches

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mrkung1233

I have been stuck on 30 trophies in the bronze-league for as long as I can remember. Just now i started a match (10 minutes rapid) and it showed both players league and I assumed I would gain trophies after the win. But after I won I gained no trophies and stayed at 30 trophies. 

Is this a bug? It seems like it, I play according to the instructions about how to gain trophies but nothing happens. Please help!happy.png

Martin_Stahl
mrkung1233 wrote:

I have been stuck on 30 trophies in the bronze-league for as long as I can remember. Just now i started a match (10 minutes rapid) and it showed both players league and I assumed I would gain trophies after the win. But after I won I gained no trophies and stayed at 30 trophies.

Is this a bug? It seems like it, I play according to the instructions about how to gain trophies but nothing happens. Please help!

There was a bug late last year where done players got in stuck divisions. You should get placed in a new division after your next qualifying game. If you see you're put back in the same division again with 30 points, reply again

Seasplash
Martin_Stahl wrote:
mrkung1233 wrote:

I have been stuck on 30 trophies in the bronze-league for as long as I can remember. Just now i started a match (10 minutes rapid) and it showed both players league and I assumed I would gain trophies after the win. But after I won I gained no trophies and stayed at 30 trophies.

Is this a bug? It seems like it, I play according to the instructions about how to gain trophies but nothing happens. Please help!

There was a bug late last year where done players got in stuck divisions. You should get placed in a new division after your next qualifying game. If you see you're put back in the same division again with 30 points, reply again

Hi Martin,

I've been playing blitz games recently but I have not been receiving any trophies at all. This is my league:

https://www.chess.com/leagues/elite/4CHubusnX8

Martin_Stahl
Seasplash wrote:

Hi Martin,

I've been playing blitz games recently but I have not been receiving any trophies at all. This is my league:

https://www.chess.com/leagues/elite/4CHubusnX8

You were in a stuck division. After your next have you should be placed in a division.