Please advise me - my fellow South African opponent lost a day game as she ran out of time however has asked for a draw. The game had a lot of potential and was timed out fro her side.
This seems fair to me, as we have frequent power and network outages in my country, and I have lost games to a loss of internet connection for a few minutes.
There's no way for you to manually change it. However, you could write to support@chess.com and ask them to change the game result to a draw.
Please advise me - my fellow South African opponent lost a day game as she ran out of time however has asked for a draw. The game had a lot of potential and was timed out fro her side.
This seems fair to me, as we have frequent power and network outages in my country, and I have lost games to a loss of internet connection for a few minutes.