The perception of cheating levels is orders of magnitude more than the actual amount.
If you report someone and their account isn't closed in a few days, then
- There wasn't sufficient evidence of cheating
- There was no evidence of cheating
https://support.chess.com/article/648-what-do-i-need-to-know-about-fair-play-on-chess-com
https://www.chess.com/article/view/online-chess-cheating
https://www.chess.com/article/view/chesscom-update-october-2024#FairPlay
The site closed more than 63,000 accounts in September for fair play violations and has a full team of staff working on reports along with some automated systems for detection.
https://www.chess.com/article/view/fair-play
That said, discussions of cheating, potential cheating, or cheat detection are not allowed in the general forums. If you want to discuss join the following club.
https://www.chess.com/club/cheating-forum
I am quitting chess. I like the game a lot! but I hate many things, especially online chess. Like there are 100s of cheaters cheating freely without any fear, I report them but chess.com doesn't take any step most of the time. Second thing is sportsmanship, This game totally lacks sportsmanship, Today only, I mouse sliped blundered my queen, I begged my opponent to show some sportsmanship and dont capture it, but he didnt care, instead he said I wont leave free queen I am not a mf like you. Third is that the way to improve is just to memorise different positions. Why the fk. I play chess to enjoy not to do puzzles all the day and keep memorising the position.
At last I have played chess for around 2 years, so its hard to leave chess, but 1 thing is sure that this game especially online chess gives me a lot of depression and frustration on regular basis. I QUIT CHESS
Maybe I'll play over the board sometimes but I will never touch online chess ever again!