Igor Rausis

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L-aldila

why is my little sister seen being banned from comment? because he said "do not judge without having his rank" he was a great player and I respect him a lot.

if it's for that reason. I close my account, not being able to freely express oneself is pitiful


Martin_Stahl
L-aldila wrote:

why is my little sister seen being banned from comment? because he said "do not judge without having his rank" he was a great player and I respect him a lot.

Notes on a profile are handled by the member/profile and not chess.com. other than the auto filter, which can block posting.

Martin_Stahl

Hmmm, looks like the account had an email change and is muted. Was that before the problem started with posting? If so, the new account may just need verified.

 

If that is not the case, she can open a ticket. I don't see any reason for a mute, other than that possibility, but staff could sort it out quickly.

 

https://support.chess.com/article/346-contact-us

L-aldila

they forbade him to comment and even delete his comment on the article "peter doggers"

she asked for the detail. she's waiting for a technician's answer

L-aldila

she has changed email. yes by the advice that chess.com recommends

L-aldila
il y a 23 min

you always help when I need itthank you for your help. you really are very friendly. 

 
L-aldila

a few hours and you will have an answer. 15 hours and no response from them.

in fact they are mute like carps. they never answered anything. even when I sometimes ask for their help.

sad to treat any problem only if it is recognized by an algorithm.

the only human being here remains ' Martin_Stahl and jdcannon"

L-aldila

soon he will cut me off too. because I say too much

L-aldila

24hour and still no answer. lamentable/

ruel123

Two beginners:

“I improved my English, Spanish, French, Russian and Italian.”

“Then you must be a genius!”

“Why?”

“You can speak so many languages…”

“I am talking about chess openings and not languages.”

L-aldila

he will be private to comment on the neighbor who spams chess.com?

L-aldila

I want accounts. explanations.

L-aldila

pick on my sister. it hurts me. And nobody should hurt me!

L-aldila

and I am convinced that if his account was premium, he would have done nothing

L-aldila

like my sister I say what I think.

MustangMate
L-aldila wrote:

24hour and still no answer. lamentable/

No. What is lamentable is the thought that any problem demands a response in 24 hours. Issues usually are more complex which require hearing from all parties. People demand a simple yes or no answer to their questions, when the question themselves are contrived, inconsistent and off point. 

Nothing is so "critical" as to demand an immediate resolution, requiring account names and explanations be made to you, When the demand is not met  there's references of unfair treatment -lamentable itself.

L-aldila

je t'est pas sonner  les cloches ! connais tu cette expressions. qu'importe je demande pas ton avis. passe ton chemin je peut me passer du genre de parasite que tu es/ il propose un deploiement rapide excedent pas quelques heures. voila une journée maintenant. pourquoi intervient tu avec ta science qui correspond a rien. sort d'ici tu apporte rien. c'est aussi simple que ça/

L-aldila

Case closed/