Losing elo rating while have not played a single move - why?

If you have too many abandoments or aborts, you lose the ability to abort and are required to player or resign. When that happens, any abandonments are also rated losses.

https://support.chess.com/article/627-sportsmanship-policy

At the time of last game I had no aborts. The system simply informed me that I resigned. I did not get a chance to agree or disagree. The previous tournament game I have lost because I was playing another non-tournament rapid game at the time of the tournament start. During this game there was several disconnection from my side however I won this game instead of being defeated.

Also, tournament games are always rated as far as I'm aware, even on abandonment.

I understand why I loss my elo if I have played 10 moves and I have many aborts. However I have not played a single move. I understand why my opponent gained a point in a tournament, but my loss of elo I do not.

This behaviour of system, two consequent losses, I perceive as a consequence of an attempt to play two games at same time.

In Fide tournaments contumation losses are not rated.

I don't even play a noe move but also I lost my elo please fix this problem 🥲