lost on time issue

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gr33nmusic
I wish could post photos in this forum. A similar issue has occurred multiple times. I’ll make a good move, and then the game will freeze. Someone had just promoted a Pawn, and my bishop could take it. Still I first wanted to take advantage of a check I could make wt my knight first. Then the game froze, it switched over to my move, and the opponent won on time. This happens a lot wt my games. How in the world could it be their move if they were still in check. I had to wait 5 minutes for the time to go away, as if I had no moves. No I wasn’t in check.
Martin_Stahl
gr33nmusic wrote:
I wish could post photos in this forum. A similar issue has occurred multiple times. I’ll make a good move, and then the game will freeze. Someone had just promoted a Pawn, and my bishop could take it. Still I first wanted to take advantage of a check I could make wt my knight first. Then the game froze, it switched over to my move, and the opponent won on time. This happens a lot wt my games. How in the world could it be their move if they were still in check. I had to wait 5 minutes for the time to go away, as if I had no moves. No I wasn’t in check.

 

Sounds like a disconnect from the Live server process.

https://support.chess.com/article/213-how-do-i-fix-my-disconnect-lag-issues

gr33nmusic

This happens when paying on my phone. These solutions are computer browser related.