https://support.chess.com/customer/portal/articles/2333386
Membership switch
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Jun 19, 2019
0
#2
Jun 20, 2019
0
#3
If you just go to the /membership page and order a diamond it will auto apply your credit remaining toward the price of the Diamond.
thanks, will give it a try
Jun 21, 2019
0
#5
Great! If you hve any trouble let me know and we will get it going for you.
Nov 13, 2021
0
#6
I upgraded to platinum but the app still thinks I’m gold 😭 - I can’t figure out how to fix it
How do I switch from Platinum (what I currently have) to Diamond???