Please Chess.com make a filter to avoid pair to new accounts.

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Avatar of Rodrigo-Moraes

Man, 
I have a record of 45-50% playing against opponents with my ELO.

But people with less than 60 days in their accounts beat me so easily that I cannot even understand what's happening.

It will be wonderful if chess.com has a filter like account age.
If you guys make this, I will turn it on right now.

So many persons create new accounts and they are not new to chess.com

Avatar of DareTower
Great idea! Lichess has made some adjustments like that, new accounts cannot participate in most tournaments, gotta play a bunch of normal games before u can attend. It would be great if chess com did something similar in tournaments here.
Avatar of MrChatty

There were threads like this one but it is highly unlikely to be ever implemented especially for regular games

Avatar of DareTower
But perhaps at least tournaments could become limited to people who have played enough games to figure out their real rating. Like at least played 20 games (or more) & been a member for at least 2 weeks.
Avatar of MrChatty
DareTower wrote:
at least tournaments

Seems pretty obvious and the fact that it is still not implemented just indicates there is some purpose to not implement it

Avatar of Tribbled

The elo calculation already takes account of the number of known past games, for the new player that is. So it should be easy to also make it basically leave the experienced player's rating largely unchanged (though I think that would also yield complaints, because it would make it essentially an unrated game for the experienced player).

Avatar of MrChatty

If my code is correct, the author has met 2446 unique opponents by this moment including 428 accounts younger than 60 days by the moment they played their first common game. The author won 212, drew 34 and lost 182 games against these accounts

Avatar of Martin_Stahl
MrChatty wrote:
DareTower wrote:
at least tournaments

Seems pretty obvious and the fact that it is still not implemented just indicates there is some purpose to not implement it

The site isn't likely going to add a seek filter but there's discussion about changing the underlying pairing algorithm to work in a similar manner.

Avatar of Martin_Stahl
Tribbled wrote:

The elo calculation already takes account of the number of known past games, for the new player that is. So it should be easy to also make it basically leave the experienced player's rating largely unchanged (though I think that would also yield complaints, because it would make it essentially an unrated game for the experienced player).

The Glicko rating system already accounts for that. Players with high rating deviation (RD) values, which newer accounts, or account with few games in a pool, have

Avatar of MrChatty
Martin_Stahl wrote:

The site isn't likely going to add a seek filter but there's discussion about changing the underlying pairing algorithm to work in a similar manner.

I think tournaments require this like "yesterday", too many accounts there who "joined 14 minutes ago" and get in the top 3 flawlessly

Avatar of DareTower
Yeah I have seen several times in bullet tournaments particular completely new accounts winning... It is extremely hard to win it & I have won a blitz tournament on first try. After all the unsuccessful tries to win in bullet. Only gotten same points as 2&3, but landed nr.4 without a medal. I hope it wasn't my best performance in bullet tournaments. I hope to see the day when the complete new accounts disappear from tournaments.
Avatar of MrChatty
JAYASEKARA_PLXYA wrote:

why is it always low rated players crying

Tell us

Avatar of MrChatty
JAYASEKARA_PLXYA wrote:

all talk no play

Yes, you are on the forum

Avatar of AndrewSmith

Please stop spamming the forums,

Avatar of evanunsightly

Exactly! Paid for a year membership and won't be paying again until they add this feature. They hate their players and won't add a support team. Kramnik not looking so crazy anymore. It seems like intentioned malicious negligence on chess.coms behalf.

Avatar of Martin_Stahl
evanunsightly wrote:

... They hate their players and won't add a support team. ...

What do you mean by that?

Avatar of evanunsightly

I said what I meant and meant what I said. I paid for a year subscription to a service that has no active support team. They allow these cheating new accounts enmass to ruin the experience and refuse to listen to the players asking for a simple feature to not be paired against new accounts. Where is the confusion? Vague question, ask something more specific if you need me to elaborate further.

Avatar of Martin_Stahl
evanunsightly wrote:

I said what I meant and meant what I said. I paid for a year subscription to a service that has no active support team. They allow these cheating new accounts enmass to ruin the experience and refuse to listen to the players asking for a simple feature to not be paired against new accounts. Where is the confusion? Vague question, ask something more specific if you need me to elaborate further.

The site has a full team of support members and there are support staff working the ticket queues all the time

Over 25,000 members opened tickets in August and were contacted by staff.

https://www.chess.com/article/view/chesscom-update-september-2025#Support

Regarding your other point, the site is unlikely to add a member filter but is looking at options to end up with something to address the underlying issue.

https://www.chess.com/blog/FairPlay/breaking-down-100-000-closures-a-month

Avatar of evanunsightly

I never hear from the support staff when I contact them, I get automated messages sometimes. But if they refuse to add a simple feature for players that are dealing with this abuse it becomes malicious negligence. If I am to be subjected to a sub par product in favor of these new accounts that play for free and cheat why would I continue to pay for the product? Nothing means anything anymore, the sanctity of the game has been violated by the egregious disregard of the players who try to conduct themselves with integrity. All for the sake of inflating account numbers for corporate spreadsheets to be counted as meaningful growth to investors and business proprietors.

Avatar of Optimissed
Rodrigo-Moraes wrote:

Man, 
I have a record of 45-50% playing against opponents with my ELO.
But people with less than 60 days in their accounts beat me so easily that I cannot even understand what's happening.
It will be wonderful if chess.com has a filter like account age.
If you guys make this, I will turn it on right now.
So many persons create new accounts and they are not new to chess.com

Then genuine new accounts would be more likely to leave the site.