Hellow!
I can not install ChessBase 10. When i want to install , it shows the massage ChessBase 10 SP5 not installed. Why?????... I have XP SP3 as os.Please help me....
Problems installing Chessbase 11
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Sep 8, 2012
0
#3
I have had innumerable problems re-installing Chessbase 11 on a new computer. I de-activated the program on my old computer, but that made no difference. I told me that activation was unsuccessful. Steffen Giehring <info@chessbase.com> generously gave me two more activations, which solved that problem, but there is an "update program" option that I cannot use. It tells me that my serial no. is invalid. This is happening on BOTH my computers. (I understand through the grapevine and not through Chessbase, that I am allowed to install the program on two computers.) Chessbase won't respond to my questions about this. I cannot even find out if giving up and buying a whole new program will cure the problem. Even if I do that, I fear that I will be unistalling and reinstalling all day long, and not be able to use either program at the end of the day.
Am I the only one with Chessbase activation problem? Any suggestions?
I have the same problem. I installed Chessbase 11 on my new laptop. It works OK, but when I try to activate it I get the message "Internet error: A connection with the server could not be provided." I know Chessbase is connected to the internet, because I can use their online database. Very frustrating. My laptop uses Windows 8. I don't know if this makes a difference.
Nov 1, 2012
0
#5
teleice I'd contact the BBB (Better Business Bureau) if CB refuses to answer your questions, they are selective in what they answer in my personal experience as well. I have CB 9 and also had to get them to "reactivate" my SN in order to update the program after my last reinstall, I've had to reinstall it several times after doing "destructive reformats" of my HD to reinstall Windows (which totally erases the HD and everything on it).
Their limitation(s) on how many times you can install, re-install and/or update are 100% chickenshit and go back to the mesozoic era of software that only allowed you to install/re-install a program a certain # of times (to avoid piracy)
Hello!
First, i should tell you that im upgrading from chessbase 10 to 11, not just installing i normal.
When im trying to install chessbase 11, everything goes well (i looked the manual), intill its starting to install. I have not yet chosen opening folder. Its installing and then when its finish, an error window comes up and then 'rolling back action' starts, and i finish without installing the program.
I buyed it on chessbase.com: http://www.chessbase-shop.com/en/products/5789