rude players sending rude messages

You can report them here:
https://support.chess.com/customer/portal/emails/new
After that? Block, and move on.

Not that I play online but this sounds like sledging (very common in cricket).
If you are playing on a computer have a file with a few replies pre-typed that you can copy and paste:
"When I want your opinion I will throw you a bone"
etc.

The people who are sending those messages to the OP are just kids who probably don't behave properly in any other arena of life.

This is the second thread about it in the last couple of hours.
Man up, ignore them, or block them... Damn!

I have found that the rude players usually show themselves on blitz games. When this happens (maybe 3% to 5% of the time), I normally send them a separate private message explaining how little of a person they are. Then I quickly mute and block them, because I don’t know how to take the high road.
On the other hand, I can’t remember having a rude encounter on a daily game. I generally wish my opponents a good game to try to create a friendly atmosphere. Also, say good game whether a win or loss. It is a good way to find some chess friends out there too and, at minimum, demonstrate positive intentions and reduce the likelihood of any negative interactions. 😄


But sometimes it's the only way to reach out and share the joy
https://www.chess.com/forum/view/suggestions/rematch-problem-solved

Here's an example from "open discussion"
[Please don't reproduce offensive content in the forums - Open Discussion is a private club and needs to be managed by that club's admin.
David, moderator]

Here's an example from "open discussion"
I don't think you understand...
And even if you don't, send it to a mod, you can't post stuff like this in normal forums.

I will probably get muted for a week for RE-posting that.......but it will be worth it.....to GET YOU OUT OF OD FOR AWHILE! Calm down....take your medicine....leave Jamie D alone.

RJC is right. Open Discussion is completely out of control. Aggressive sexual harassers and abusers run the group now, because the staff-selected administrators are ineffectual.
I sent Erik a message about this months ago. It is his site; he can do what he wants. But I am pretty sure he does not want to worry a cesspool on his site.
I am new to chess having played Go for more than a decade and it is very rare for Go players to be this rude. Just my experience and I trust there are many wonderful players arounds.
Just wondering is this a norm that I have to get used to if I continue this chess journey?
Many thanks.