Square Off - Chess Set

I just got my board this Saturday and couldn't be more excited. I'm loving it so far, but there is one bug that has ruined some games against the AI for me and wanted to know if this has happened to you. Sometimes it won't let me make a legal move. For example, the AI Knight attacked my Queen, but when I tried to move her to any square, the board would beep twice, and my Queen won't move in the app. She was not pinned so it was legal for me to move her, but it just wouldn't register. When I lost hope, I tried moving another piece, which worked, but of course, the AI took my Queen so I resigned. I even sent the game to the Analyze This app just to quadruple check that a Queen move was legal (I knew it was, I know the rules) and of course, the engine recommended move was a Queen move. Then in another game, it happened again that it wouldn't let me castle. Again I was sure that it was legal for me to castle and again I checked it with the Analyze app, which again recommended castling as the best move. The two cases happened after another minor bug in which I moved a piece, I got a double beep, but I saw in the app that the AI had moved even though nothing moved in the physical board, so I "manually updated" the board, a couple of more moves happened without incident, and then the bug I described above happened, so I don't know if the previous occurrence of me having to manually update the board is related. I saw no way to make the move I wanted so I end up resigning games which is very frustrating. Has this happened to you? Do you know a way around this?

Ups! In one game I had a similar problem, but in other games everything was fine. 

Play some more games and check if this happens again and let us know.  You could also contact the support to see what they say. 

I have been having the same issue. With not being able to move a piece exactly as you discribe with my grand kingdom.  The problems seem to have decreased in the last couple games. I gave the grandkigdom time to fully charge. Auto reset didn't initially work but it may be user error it wasn't mentioned what to do with a piece you capture I started pressing the piece down on the side panel corresponding to the piece and resetting worked flawlessly then on. I will update in a day or so. I have found to keep the piece evenly flat when pressing down works best unlike other manufactures you can use just an edge. I am not sure how to send a video as they requested I will wait for my son to come assist me with that

I will say I am really impressed with the beautiful housing. It is also much quieter than anything made in the 80s. The beep tone could be a bit louder it would be nice to hear a beep when pressing the from and to square my hearing is not registering any sound it would confirm the amount of pressure needed with out pressing to hard. The chess pieces exceeded my expectations although one boxwood knight is extremely darker than the rest. It would be nice if they would send a replacement but they didn't offer one at this point. I love it but hope the issues are cleared up with a software update or perhaps the newness of the parts will clear themselves up. It seem the more I use it things get better

I have seen this happen once so thought it was only a minor bug. I sent a message to my friend at the company. I am sure he will have his team investigate the issue and send out an update immediately.

In the mean time,  check out my facebook page if you have facebook. Just search - Square Off Chess Club - hoping to create a community on there so we can schedule games and tournaments

What up bro my board just came in and I love it I fully support this board if you ever want to play let me know they say they are going to merge with chess,com

Spoke to the owner of the company. He said that his team has found the bug and will release an update this week to correct it!

Looking forward to playing you! Add me on facebook people

Also like the page Square Off Chess Club and we can start tournaments and scheduling games.

Anyone looking to buy the Square Off Chess Set use promocode to JOSEPH10 to save 10% on our purchase

That's good news I had played a couple more games at the none responsive square only came up one time I in the very end of the game. It happened when I was pushing a pawn from h2 to h8 in rapid succession following the g kindoms move.  It has also occurred to me this may well be a internet speed connection problem. I am actually currently up on my 80 acres of Forest which is in a rural area about 50 miles outside Portland Oregon. When I am out here there is no internet so I rely on using my 4 g connection. Download speed is good enough to watch netflicks and Amazon movies but sometime the Yankee baseball games buffer in high def. I will have to check the uplad speed but I am guessing that I would have no issues with squares not responding if I played slower or didn't try to respond immediately. I actually live in Portland or and have Supper fast business 100 mb per sec internet I think the issue will not occur there I will report back when I return home in a week or so.  

Hi guys, I'm thinking on buying a Square Off, it looks extremely fun and cool. I think I did enough research on the board itself and now I'm interested in a more practical matter. When the board itself arrived did you pay any additional customs fees, taxes or such?

No, i didn't. I purchased mine when it was still in its start up phase and compensation for waiting a year was they paid shipping cost. I am thinking they still do but not sure. I could find out if you like?  The promo code JOSEPH10 should save you 10% on the purchase price.

The shipping is still free, but they charge "Duty and Tax" fees. I'm quite sure my country will add extra charges on top of that fees. I was just wondering if someone had some experiences with that. I'll probably order it anyway.

Highly recommended! I played three online otb games last night and had a blast. I can honestly say it was one of my best purchases yet.

Funny enough, I still didn’t play a single game online yet! I am in a phase where I play only Daily Chess and didn’t for a while work with my repertoire. With Daily Chess I can use books to go through the opening, so I make a lot of experiments in the opening at the moment. But I will play soon online as soon as I get my second device. But first I have to review some lines before (specially as black) so I will not get busted in the opening.

In two games against the computer I was not able to promote a pawn. Did you have the same experience?

I had trouble with non responsive squres adfter the update. Two games went without incidents the last game had three separate issues. Was fine on the third game but I moved my phone about seven ft away from the GK to share the phone which is when the problems started was doing a lot of chatting during that game don't know if those two things may be in play.