I'm a paying member but for me chess.com has been pretty slow too the last week.
the speed of chess.com server is a nuisance

and this attempt to make non paying members pay is just a nuisance also.
I own a 20000mbit/s connection but it almost takes me forever to open my games.
& @ # % !
I've only got a 20 Mbit connection but have Houdini running the cpu at 100% and Utorrent bringing in seven torrents, both in the background.
However, my pages are opening crisply.
Change your ISP, they're taking you for a ride.
and this attempt to make non paying members pay is just a nuisance also.
I own a 20000mbit/s connection but it almost takes me forever to open my games.
F U C K !