this is basically a cheaters site where hackers rule and chess is rendered insignificant

Not true, there is lots done about it, for example if you speak out about it, it is You who get censored.

Discussions of cheating, potential cheating or cheat detection are not allowed on the general forums. If you would like to have that discussion, join the following group.
https://www.chess.com/club/cheating-forum
https://support.chess.com/customer/en/portal/articles/1444879-fair-play-on-chess-com-what-you-need-to-know
To report a suspected cheater to the Support team, please select Report Abuse under the Help menu, or use this link:
https://support.chess.com/customer/portal/emails/new.
All reports are investigated, even if there is no immediate visible action.
There is no legitimacy to the games played on this site since hacking often trumps chess play.