Three times today I've lost on abandonment when i was watching the clock tick down.

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Kevin_Bryden

30 minute games too.

This is really frustrating. I regret going diamond. Guessing you can't get if refund if you paid via apple app store?

Anyone else get this?

Martin_Stahl
Kevin_Bryden wrote:

30 minute games too.

This is really frustrating. I regret going diamond. Guessing you can't get if refund if you paid via apple app store?

Anyone else get this?

 

I assume since you upgraded through the app, so the following may not help, but if you're using WiFi, other traffic on your network can cause issues.

https://support.chess.com/article/213-how-do-i-fix-my-disconnect-lag-issues

 

If you have both wifi and data services going, the connection could bounce between them and cause issues as well.

 

If you have the newest version of the app, and none of that helps, you certainly can request a refund, if you want, by opening a support ticket.

https://support.chess.com/article/346-contact-us

Kevin_Bryden

Thanks Martin. I’ve figured out how to get a refund through Apple, so that’s pending. It’s not just today, but enough is enough. Lichess works flawlessly in my experience. Time will tell.

Circumlocutions
I’ve heard lichess is great but haven’t tried it out yet
ChampoftheBepoCamp
Circumlocutions wrote:
I’ve heard lichess is great but haven’t tried it out yet

Completely free and no ads... stockfish 13, unlimited explorer puzzles etc... but PAID chess.com is better with the custom explorer (for people), drills, endgames etc...

Try lichess.com I made a account a month ago and recently went back; lured by the free Opening Explorer of course

Kevin_Bryden

Lichess plays nice with my iPad Pro too, which is nice.