To change the recipient of platinum set

Sort:
Avatar of Zalya81

Hello! 

I made a present to my daughter by giving her a platinum set. But I mixed up her nic-name and mentioned the old one.  She doesn't use the old account anymore. Can you please help me to close the old account Sabisha, and activate it on her actual account Sabina2005?!

Avatar of notmtwain
Zalya81 wrote:

Hello! 

I made a present to my daughter by giving her a platinum set. But I mixed up her nic-name and mentioned the old one.  She doesn't use the old account anymore. Can you please help me to close the old account Sabisha, and activate it on her actual account Sabina2005?!

You need to write an email to support.

https://support.chess.com/customer/portal/emails/new

Avatar of askerdk
Zalya81 написал:

Hello! 

I made a present to my daughter by giving her a platinum set. But I mixed up her nic-name and mentioned the old one.  She doesn't use the old account anymore. Can you please help me to close the old account Sabisha, and activate it on her actual account Sabina2005?!

Привет! Ну что, разобрались уже?